Who we are
Our website address is: https://gumnutplace.com.au. The Gumnut Place service is managed by South Burnett CTC.
Your privacy – South Burnett CTC Inc privacy statement
Personal information (information that can be used to identify you) collected by South Burnett CTC Inc (CTC) is protected by either the Privacy Act 1988 (Cwth) or the Queensland Information Privacy Act 2009 (for State Government funded programs).
Each service/program has a specific Client Intake process/form which staff must use to ensure they and each of their clients have knowledge about the control and the flow of that client’s personal information.
Where possible, collection of personal and sensitive information will be directly from the individual. If we collect information from a third party, we will take reasonable steps to ensure the individual is aware of the purposes for which we are collecting personal information and the organisations to which we may disclose the information, subject to any exceptions under an Act.
If a person feels that the information that we are requesting, either on our forms or in our discussions, is not information that they wish to provide, they should raise this with us.
If anyone would like to access any CTC Services on an anonymous basis or using a pseudonym, they should tell us. If this is possible and lawful, we will take all reasonable steps to comply with the request. However, we may not be able to provide the services in question if we are not provided with the personal information requested.
Requests for access and/or correction should be made to the Privacy Officer. For security reasons, requests must be in writing and provide proof of identity.
When the personal information is no longer required, it is destroyed in a secure manner or deleted appropriately or otherwise treated in relation to legislation or contractual requirements.
If a person has a complaint about CTC’s privacy practices or our handling of personal and sensitive information they should contact our Privacy Officer who will direct them to our Complaints Policy and Procedure.
How to contact us
For further information contact our Privacy Officer on firstname.lastname@example.org or alternatively write to us at PO Box 490, Kingaroy, 4610. Assisted contact options are also available.